What Is Rigma Co.?

Welcome to Rigma – the new retail experience! At Rigma, we are dedicated to providing customers with a wide selection of quality products and exceptional customer service. We have been in business since 2018 and have proudly established ourselves as a leading provider in the retail industry.At Rigma, our goal is to make shopping easy and enjoyable. We source our products from all over the world, ensuring that we offer style and quality at competitive prices. Whether you’re looking for clothing, electronics, home decor, cosmetic, or any other product, our team works hard to provide you with the best selection of products available.We are passionate about creating a seamless shopping experience while providing exceptional customer service. We listen to our customers and strive to ensure that their needs and expectations are met. Our commitment to our customers is what separates us from our competitors.We look forward to serving you!

FAQ

Can I cancel my order?

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You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I just placed an order, when will it ship?

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We try our best to ship items as fast as we can. Please allow 24 hours for the shipping and handling of your products, average shipping times is between 5-7 business days. Tracking numbers will be updated as soon as possible after your order has been SHIPPED. If you don't have a tracking number after 2 business days, please email us at contact@rigmastore.com.

I am not in love with my order, can it be returned? What if there is an issue?

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We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. If you contact us for a return we will provide you with a pre paid shipping label. Once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels. Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

More...

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What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 24 hours for the shipping and handling of your products, average shipping times is between 5-7 business days. Tracking numbers will be updated as soon as possible after your order has been SHIPPED. If you don't have a tracking number after 2 business days, please email us at contact@rigmastore.com.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. If you contact us for a return we will provide you with a pre paid shipping label. Once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at contact@rigmastore.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
All orders are shipped within 24 hours of you placing the order using UPS or FedEx depending on your location and fastest available service. Typical delivery time frame is between 5 to 7 business days. All orders are shipped with a tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to contact@rigmastore.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.